Welcome to Solo.
Solo is an AI-powered music creation application operated by an individual
developer. This Privacy Policy explains how the individual developer operating
Solo ("Solo," "we," "us," or "our") collects, uses, stores, shares, and protects
information when you use the Solo mobile application, websites, software,
artificial intelligence music generation tools, and related products and
services (collectively, the "Services").
Solo allows users to create AI-generated songs, instrumentals, lyrics, vocals,
cover artwork, and other music-related content using text prompts, lyrics,
audio files, voice samples, musical preferences, reference materials, and
other supported inputs.
By accessing or using the Services, you acknowledge that you have read and
understood this Privacy Policy.
If you do not agree with this Privacy Policy, you should not access or use
the Services.
This Privacy Policy applies to Solo applications, websites, software, and
related services that display or link to this Privacy Policy.
It describes how we process personal information when you:
• create or manage a Solo account;
• submit prompts, lyrics, audio, voice samples, images, or other materials;
• generate, save, download, publish, or share music-related content;
• purchase subscriptions, credits, or other paid features;
• contact customer support or submit feedback;
• otherwise interact with the Services.
This Privacy Policy does not apply to third-party websites, applications,
payment providers, social networks, music distribution services, streaming
platforms, or other external services that operate under their own privacy
policies.
Certain features may provide additional privacy notices. Those notices form
part of this Privacy Policy for the relevant feature.
The information we collect depends on how you use Solo, which features you
access, and which permissions you grant.
Account information.
When you create or manage a Solo account, we may collect information such as
your display name, profile image, email address, account identifier, login
information, country or region, language, account preferences, subscription
status, and credit balance.
Third-party sign-in information.
If you register or sign in using Apple, Google, or another supported provider,
we may receive information that you authorize that provider to share with us.
This may include your name, email address, profile image, and third-party
account identifier.
Music generation information.
When you use Solo to create content, we may collect and process information
you submit, including:
• text prompts and song descriptions;
• lyrics and song titles;
• genres, styles, moods, themes, and languages;
• tempo, vocal, instrument, and arrangement preferences;
• negative prompts and generation restrictions;
• model selections, generation parameters, and other creative instructions.
Uploaded content.
You may choose to upload or submit materials including:
• audio recordings;
• music files and reference tracks;
• voice samples and vocal references;
• melodies, beats, instrumentals, and compositions;
• lyrics and text documents;
• photographs, images, videos, and cover artwork;
• other materials supported by the Services.
We process these materials to provide the feature or result you request.
Generated content.
We may collect and store content generated through Solo, including:
• songs and music clips;
• instrumentals and vocals;
• lyrics and titles;
• cover artwork;
• generation history;
• project drafts;
• favorites and collections;
• downloads, sharing records, and publication status.
Voice and audio information.
If you use features that process voice samples, vocal references, recordings,
or audio characteristics, we may process acoustic information contained in
the submitted audio to create the requested result.
You must have all rights and permissions required to submit and process any
voice or audio content.
You must not use Solo to create unauthorized voice clones, impersonate another
person, mislead others, or violate another person's privacy, publicity,
personality, biometric, intellectual property, or other legal rights.
Payment and transaction information.
If you purchase a subscription, credits, or another paid feature, we may receive
transaction-related information including:
• the product or subscription purchased;
• order number and transaction identifier;
• purchase date and renewal date;
• price, currency, and country or region;
• payment, renewal, cancellation, and refund status;
• subscription entitlement and expiration information.
Payment card details and other sensitive payment credentials are generally
processed directly by Apple, Google, Stripe, or another payment provider.
Solo generally does not receive or store your complete payment card details.
Customer support and communications.
If you contact us, report content, submit a copyright complaint, request account
deletion, participate in a survey, or send feedback, we may collect:
• your contact information;
• your messages and request details;
• screenshots and attachments;
• account and transaction information;
• information needed to verify and resolve your request.
Device and technical information.
When you use the Services, we may automatically collect certain device and
technical information, including:
• IP address;
• device model and device type;
• operating system and version;
• Solo application version;
• browser type and version;
• language and time zone;
• mobile network and internet service provider;
• device identifiers and advertising identifiers where permitted;
• app installation identifiers;
• crash logs and diagnostic information;
• security, login, and session records.
Usage information.
We may collect information about how you interact with the Services, including:
• features and pages you use;
• buttons and links you select;
• generation requests and response status;
• failed, canceled, or completed generation tasks;
• content downloads, sharing, and publication activity;
• subscription and credit usage;
• session time, access time, and interaction records.
Cookies and similar technologies.
Our websites and related services may use cookies, local storage, pixels,
software development kits, and similar technologies to:
• keep you signed in;
• remember settings and preferences;
• measure traffic and usage;
• improve performance;
• diagnose errors;
• prevent fraud and unauthorized access;
• understand how users interact with the Services.
We may use the information we collect to:
• create, authenticate, maintain, and manage your Solo account;
• provide and operate the Services;
• process your prompts, lyrics, audio, voice samples, images, and settings;
• create songs, music, lyrics, vocals, artwork, and other requested output;
• store and synchronize your projects, history, favorites, and preferences;
• provide downloads, sharing, publishing, and distribution functions;
• process subscriptions, credit purchases, renewals, cancellations, and refunds;
• verify payment status and account entitlements;
• provide customer support and respond to complaints or requests;
• personalize features and recommend relevant functions or content;
• improve the quality, performance, reliability, and usability of Solo;
• diagnose crashes, failed generations, and other technical issues;
• protect accounts and prevent fraud, abuse, and unauthorized access;
• detect potentially illegal, harmful, deceptive, or infringing activity;
• moderate content and enforce our Terms of Use;
• investigate copyright, voice, privacy, and other rights complaints;
• comply with legal obligations and lawful requests;
• send account, transaction, service, security, and policy notices;
• send promotional communications where permitted by law.
Where required by applicable law, we process personal information based on
one or more of the following legal grounds:
• performance of a contract with you;
• your consent;
• compliance with legal obligations;
• our legitimate interests in operating, protecting, maintaining, and improving
the Services;
• protection of the rights and safety of users, Solo, and other persons.
Solo uses artificial intelligence and automated systems to interpret your
instructions and generate music-related content.
Your prompts, lyrics, audio files, voice samples, uploaded content, images,
musical preferences, and generation settings may be processed by Solo or by
service providers that provide:
• artificial intelligence processing;
• cloud computing;
• data storage;
• audio processing;
• content moderation;
• security monitoring;
• analytics and technical infrastructure.
AI-generated output may be incomplete, inaccurate, unexpected, or similar
to content generated for other users.
You are responsible for reviewing generated content before using, publishing,
distributing, selling, licensing, or relying on it.
We may use automated systems or human review to identify content that may:
• violate applicable law;
• violate our Terms of Use;
• infringe intellectual property, voice, privacy, or publicity rights;
• present fraud, abuse, safety, or security risks.
Where reasonably necessary, we may block generation requests, remove content,
limit features, suspend accounts, or investigate suspected violations.
We process User Content to provide the functions you request, maintain the
Services, prevent misuse, resolve technical issues, and comply with legal
obligations.
We may analyze generation requests, usage patterns, technical performance,
feedback, and other service information to improve Solo's products, features,
safety, quality, and user experience.
Where required by applicable law, we will request consent before using personal
information or User Content for a purpose that requires consent.
Private User Content will not be intentionally made public unless:
• you choose to publish or share it;
• you instruct us to provide it to a third party;
• disclosure is required by law;
• disclosure is necessary to protect rights, safety, or security.
We may use aggregated, anonymized, or de-identified information for analytics,
research, security, and service improvement where that information does not
reasonably identify you.
We do not sell personal information in exchange for money.
We may share information in the circumstances described below.
Service providers.
We may share information with service providers that help us operate, maintain,
secure, and improve Solo, including providers of:
• artificial intelligence and audio processing;
• cloud hosting and storage;
• content delivery;
• payment processing;
• subscription verification;
• analytics and crash reporting;
• customer support;
• email delivery;
• cybersecurity and fraud prevention;
• content moderation.
These providers may process information only for authorized purposes and
are expected to protect it under applicable contractual and legal requirements.
App stores and payment providers.
We may exchange transaction, subscription, purchase, and account information
with Apple, Google, Stripe, or another payment provider to:
• complete purchases;
• verify subscription status;
• restore purchases;
• prevent payment fraud;
• process cancellations and refunds;
• resolve billing disputes.
Third-party sign-in providers.
If you use Apple, Google, or another provider to sign in, we may exchange
information with that provider as necessary to authenticate and maintain
your account.
Sharing and distribution services.
If you choose to publish, share, export, or distribute content, we may provide
the selected content and related information to the social network, messaging
service, streaming service, music distributor, or other platform selected
by you.
Legal and safety purposes.
We may disclose information when we reasonably believe disclosure is necessary
to:
• comply with applicable law, court orders, or legal process;
• respond to lawful requests from regulators, courts, or authorities;
• investigate fraud, abuse, infringement, or security incidents;
• protect the rights, safety, and property of Solo, users, or other persons;
• enforce our Terms of Use;
• investigate copyright, trademark, privacy, voice, or publicity complaints;
• prevent serious harm or unlawful conduct.
Transfer of the application or service.
If Solo, its application, related intellectual property, or service assets
are sold, transferred, reorganized, or assigned, information may be transferred
as part of that transaction, subject to applicable law.
With your consent or at your direction.
We may share information when you ask us to do so or provide consent.
Solo may allow you to publish or share songs, lyrics, cover images, profile
information, comments, and other materials.
Content you intentionally make public may be:
• viewed or played by other users;
• copied or downloaded;
• recorded or reposted;
• shared outside Solo;
• indexed, cached, or stored by external services.
Changing content from public to private or deleting it may not remove copies
previously downloaded, recorded, shared, cached, or stored by other users
or third parties.
Before publishing or distributing content, you must ensure that you have all
required rights and permissions for any lyrics, melodies, recordings, voices,
images, likenesses, samples, trademarks, or other materials included in it.
You should not make personal information public unless you are comfortable
with other persons seeing and using that information.
Solo may contain links to or integrations with third-party services, including:
• Apple and Google;
• payment providers;
• social media platforms;
• messaging applications;
• analytics providers;
• streaming platforms;
• music distribution services;
• cloud and artificial intelligence providers.
Third-party services operate independently and process information under their
own terms and privacy policies.
We are not responsible for the privacy, security, content, or practices of
third-party services.
You should review the applicable third-party privacy policy before using
sign-in, payment, sharing, distribution, streaming, or other external features.
Solo and our service providers may process or store information in countries
or regions other than the country or region where you live.
Those locations may have privacy and data protection laws that differ from
the laws in your jurisdiction.
Where required by applicable law, we use reasonable safeguards for international
data transfers, which may include:
• contractual data protection obligations;
• standard contractual clauses;
• access and security controls;
• encryption and technical safeguards;
• other legally recognized transfer mechanisms.
By using the Services, you understand that information may be processed in
other countries or regions as described in this Privacy Policy, subject to
applicable law.
We retain personal information only for as long as reasonably necessary for
the purposes described in this Privacy Policy.
Retention periods may depend on:
• how long you maintain a Solo account;
• how long information is needed to provide the Services;
• how long projects or generated content remain in your account;
• legal, tax, accounting, and payment requirements;
• fraud prevention and security requirements;
• unresolved complaints, disputes, or legal claims;
• enforcement of our Terms of Use;
• backup, recovery, and technical system requirements.
When information is no longer reasonably required, we may delete, anonymize,
or aggregate it.
Some information may remain in backups for a limited period before being
overwritten or deleted.
We may retain certain records for a longer period where required by law or
reasonably necessary to:
• prevent fraud and abuse;
• enforce legal rights;
• resolve payment disputes;
• respond to legal claims;
• comply with regulatory or legal obligations.
Public content that has been copied, downloaded, cached, or shared by other
users or third parties may remain outside our control after account or content
deletion.
Depending on where you live, you may have certain rights regarding your
personal information, including the right to:
• request access to personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of certain personal information;
• request a copy of your personal information;
• request data portability;
• object to certain processing;
• request restriction of certain processing;
• withdraw consent where processing is based on consent;
• opt out of promotional communications;
• complain to an appropriate data protection authority.
These rights may be subject to legal limitations and exceptions.
You may manage certain account information and preferences through Solo's
account settings.
You may also manage device permissions, including microphone, photo library,
notifications, camera, and tracking permissions, through your device settings.
Disabling a permission may prevent certain features from functioning properly.
To submit a privacy request, contact:
support@soloaisong.com
We may ask for information reasonably necessary to verify your identity and
account ownership before processing a request.
We may refuse or limit a request where permitted by law, including where the
request:
• cannot be reasonably verified;
• is fraudulent, excessive, or repetitive;
• would violate another person's rights;
• would disclose confidential or legally protected information;
• conflicts with a legal obligation.
You may request deletion of your Solo account using the account deletion
function available in the application, where provided, or by contacting:
support@soloaisong.com
When you delete your account, we will delete or anonymize personal information
associated with the account, subject to:
• legal and regulatory requirements;
• payment, tax, and accounting requirements;
• security and fraud prevention;
• dispute resolution and legal claims;
• enforcement of our Terms of Use;
• technical backup and recovery limitations.
Account deletion does not automatically cancel subscriptions purchased through
Apple, Google, or another third-party payment provider.
You must cancel those subscriptions separately through the applicable payment
platform.
We may request information necessary to verify your identity before processing
an account deletion request.
We use reasonable administrative, technical, and organizational safeguards
designed to protect information against:
• unauthorized access;
• misuse;
• loss;
• alteration;
• destruction;
• unauthorized disclosure.
These safeguards may include:
• encryption during transmission;
• authentication and access controls;
• security monitoring;
• backups and disaster recovery;
• access restrictions;
• system testing and vulnerability management.
However, no online service, network, storage system, or transmission method
can guarantee absolute security.
You should:
• use a secure password;
• protect access to your device;
• avoid sharing your login credentials;
• sign out from shared devices;
• notify us if you suspect unauthorized access.
To report a security concern, contact:
support@soloaisong.com
Solo is not directed to children under the age of 13 in the United States
or under the applicable minimum legal age in another jurisdiction.
We do not knowingly collect personal information from children below the
applicable minimum age without legally valid consent from a parent or legal
guardian.
If we learn that personal information from a child was collected without
appropriate permission, we will take reasonable steps to delete the information
and may close the related account.
A parent or legal guardian who believes that a child has provided personal
information to Solo may contact:
support@soloaisong.com
California residents may have rights under applicable California privacy laws,
including the right to:
• request information about categories of personal information collected;
• request access to specific personal information;
• request correction of inaccurate information;
• request deletion of certain information;
• opt out of certain sales or sharing;
• receive equal service when exercising privacy rights.
Solo does not sell personal information in exchange for money.
Depending on how analytics, advertising, website cookies, or similar technologies
are configured, certain disclosures may be considered "sharing" or a "sale"
under California law.
Where applicable, you may exercise available rights by contacting:
support@soloaisong.com
We may need to verify your identity before processing a California privacy
request.
You may use an authorized agent where permitted by law. We may require evidence
that the agent is authorized to act for you.
Our websites may use cookies, pixels, local storage, software development kits,
and similar technologies.
You may be able to control certain technologies through:
• browser settings;
• device privacy settings;
• operating system controls;
• application permissions;
• advertising identifier settings.
Some browsers provide a "Do Not Track" signal. Because there is currently no
uniform industry standard for responding to these signals, our websites may
not respond to all Do Not Track requests.
Disabling cookies or similar technologies may affect the operation of some
features.
We may update this Privacy Policy from time to time to reflect changes in:
• the Services;
• artificial intelligence technology;
• payment or subscription features;
• business and technical practices;
• legal and regulatory requirements;
• security and safety measures.
When we update this Privacy Policy, we will publish the revised version and
update the effective date displayed at the top of the page.
Where required by applicable law, we will provide additional notice or request
your consent before material changes take effect.
Your continued use of Solo after an updated Privacy Policy becomes effective
means that the updated Privacy Policy applies to your subsequent use of the
Services, to the extent permitted by law.
Solo is operated by an individual developer.
If you have questions, complaints, privacy requests, account deletion requests,
security reports, or other concerns regarding this Privacy Policy or the
processing of your information, please contact us:
App: Solo
Email:
support@soloaisong.com